Schengen insurance coverage database

Quick answer

What's the single most important thing this database shows? Headline coverage numbers can be misleading — EKTA advertises up to $500,000 in cover, but every plan caps a single claim at just $3,000, and AURAS, which shares EKTA's underwriter, has the same cap. Europ Assistance and SafetyWing have no deductible at all; EKTA, AURAS and possibly Heymondo do. Only AXA and Europ Assistance refund your premium if your visa is refused, and only under conditions (EKTA and AURAS sell a fee-reimbursement add-on). Every figure below is sourced directly from each insurer's own policy documents, not a summary or an estimate.

Every provider on our comparison table meets the legal €30,000 Schengen visa insurance minimum — that part is settled. What differs, sometimes drastically, is what happens if you actually need to file a claim: per-claim limits, deductibles, age penalties, and whether you get your money back if the visa is refused. This page pulls those details directly from each insurer's own IPID, general conditions and policy wording documents, so you can see the real fine print side by side instead of taking a marketing page's word for it.

How we built this table

Every cell below is sourced one of three ways: (1) the insurer's own Insurance Product Information Document (IPID) or full policy wording/general conditions PDF, read in full; (2) a live quote we ran ourselves on the provider's own website, with the date noted; or (3) a Trustpilot page we opened directly. Where a fact genuinely isn't published or we couldn't verify it from a primary source, the table says so explicitly — we don't estimate or average other people's numbers to fill a gap. See our methodology page for how we handle pricing more generally.

Price

Four of the six providers publish something close to a flat daily rate (AURAS and SafetyWing are truly flat per day); Heymondo doesn't publish one.

ProviderPriceSource & date
SafetyWingFrom $2.24/day (18–39) for specific travel dates, flat with no duration discount; also sold as a recurring 4-week subscription (~$62.72 per block)safetywing.com live quote widget, checked 2026-09-15
AURAS$1.50/day flat on the 35,000 EUR plan, identical at every duration ($10.50 / $21 / $45 / $135 for 7 / 14 / 30 / 90 days); $2 / $3 / $5 per day on the 100k / 500k / 1M tiersauras.insure Schengen calculator, checked 2026-10-02
EKTAStart $0.99–$1.37/day, Gold $1.75–$2.40/day, Max+ $5.90–$8.08/dayektatraveling.com live pricing, checked 2026-09-09
AXA SchengenFrom €4.90/day (short trips), dropping to ~€1.05/day for a 105–180 day stayaxa-schengen.com live pricing, checked 2026-09-09
Europ AssistanceFrom €30 for a 14-day trip (Schengen tier, under 65); €46 for 30 days. Schengen Plus: €49 (14d) / €73 (30d)Live quote, schengen.europ-assistance.com, 2026-09-12
HeymondoNo flat daily rate. Example: $72.03–$78.76 for a 30-day Turkey→Europe quote across its three plans (age not confirmed in the quote flow)Live quote, heymondo.com, 2026-09-12

Prices vary by age, nationality and exact travel dates — use the price estimator for a figure matched to your own trip.

Coverage limit and per-claim cap

This is the gap that matters most and shows up the least in marketing copy: does the headline number apply to one claim, or is it an aggregate ceiling across the whole trip with a much smaller real-world payout per incident?

ProviderHeadline medical coveragePer-claim cap
SafetyWing$250,000 per active insurance periodSame as headline for core medical benefits; specific categories (e.g. dental, lost luggage) carry their own smaller per-period sub-limits
AURASTotal amount $35,000 / $100,000 / $500,000 / $1,000,000, but medical expenses are only $35,000 / $50,000 / $150,000 / $250,000$3,000 per occurrence — on every tier (policy Section VI, clauses 14–15), the same cap as EKTA. The headline figures are the whole-trip ceiling, not what one claim pays.
EKTA$50,000 (Start) / $150,000 (Gold) / $500,000 (Max+)$3,000 per occurrence — on every tier. Confirmed in EKTA's own Policy Wording. The $50k–$500k figures are the total ceiling across your whole trip, not what a single claim pays.
AXA Schengen€30,000 (Basic) / €100,000 (Essential) / €2,000,000 (Premium)Not verified — full policy wording not yet reviewed; tier limits confirmed live on axa-schengen.com
Europ Assistance€30,000 (Schengen) / €60,000 (Schengen Plus)Same as headline — T&Cs state limits explicitly "per person per claim"
Heymondo$250,000 (Top) / $500,000 (Premium & Medical)Same as headline — General Conditions state limits apply "per covered event"

Sourced from each insurer's IPID/General Conditions/Policy Wording, read in full 2026-09-12.

Deductible

ProviderDeductible
SafetyWingNone — confirmed pure pay-and-claim model, no deductible anywhere in the policy wording
AURAS$100 per claim by default (a zero-deductible add-on exists, about $17 per AURAS's marketing page, not verified in the calculator)
EKTAStart 25%, Gold/Max+ 0% — but travelers 60+ face an age-based override (see below) that imposes a deductible regardless of tier
AXA SchengenNot verified — check the policy wording directly before buying
Europ AssistanceNone — no deductible clause found anywhere in the IPID or T&Cs
HeymondoAmount not disclosed in the General Conditions — it's plan-specific, set in the "Particular Conditions" issued at purchase

Age limits and age-based coverage changes

ProviderAge rules
SafetyWing14 days old to 69 years old — coverage ends the day you turn 70
AURASAdvertised 1–100 years. Flat price from 18 to 65, surcharge from 66 (x1.2 at 66, x1.6 at 86); children cost more than adults (x1.6–1.8). The policy text excludes ages 60–80 “without additional payment”, i.e. they are insurable only with the surcharge
EKTANo stated hard cutoff, but coverage amount and deductible are overridden by a steep age-based table starting at 60: e.g. a 65–70 year old is capped at $9,000 coverage with a 20% deductible — regardless of the Start/Gold/Max+ tier purchased.
AXA SchengenNot verified this session
Europ AssistanceCovers up to age 74 at time of purchase
HeymondoCoverage generally ends at 70 per the General Conditions (our quote screenshots showed "max 69 years" for the product quoted)

Visa refusal refund

ProviderRefund if visa is refused
SafetyWingNo visa-refusal refund clause found anywhere in the policy wording
AURASOptional paid add-on (about $49) that reimburses the visa application fee on an official refusal letter, not the premium; terms not yet verified against its Terms PDF. Standard cancellation: 100% refund within 14 days of purchase if before the start date, 60% after
EKTAOptional paid add-on ("Visa Cancellation") — reimburses only the visa application fee itself, not the insurance premium, and requires an official embassy letter
AXA SchengenPremium refund against the official consulate refusal letter, if requested before cover starts and with no claim (from AXA's refund page, not the policy wording)
Europ AssistanceFull premium refund, conditional on: trip not started, no claim filed, and valid proof of refusal
HeymondoNo visa-refusal refund clause found anywhere in the General Conditions

See our full visa refusal refunds guide for how to actually file one of these.

Customer reviews (Trustpilot)

ProviderTrustpilot scoreReviewsNotes
Heymondo4.3 “Excellent”3,822—
SafetyWing4.3 “Excellent”4,042—
AXA Schengen3.3 “Average”1,831Profile shows AXA hasn't recently asked for or replied to reviews
AURAS3.2 “Average”169AURAS's own site implies about 4.9; independent score is 3.2. Reviewers praise fast purchase and support, and cite slow or denied claims and the 48-hour notification rule
EKTANo rated profile—Checked directly — not the same as bad reviews, there's simply no Trustpilot presence to cite
Europ Assistance1.3 “Bad”219Lowest of all six by a wide margin — reviewers cite slow claims and hard-to-reach support

All scores verified directly on trustpilot.com, 2026-09-12, 2026-09-13 and 2026-10-02 (AURAS).

Underwriter and regulatory jurisdiction

Every certificate here satisfies the Schengen visa insurance requirement on paper, but the underwriting entity behind each one sits in a different regulatory regime. This doesn't mean the cheaper or offshore options are illegitimate — it means a dispute or claims issue is handled under different rules depending on which one you pick.

ProviderUnderwriterJurisdiction
SafetyWingSafetyWing Insurance I.I.Puerto Rico — not EU-regulated
AURASAuras Insurance LLC (the same company as EKTA)Union of Comoros (Anjouan) — not EU-regulated; disputes go to binding arbitration in Mutsamudu
EKTAAuras Insurance LLCUnion of Comoros — not EU-regulated; disputes go to arbitration in Comoros
AXA SchengenAXA GroupEU-regulated
Europ AssistanceEurop Assistance S.A., Irish BranchEU-regulated (Central Bank of Ireland)
HeymondoIRIS GLOBAL Soluciones de Protección Seguros y Reaseguros S.A.U.EU-regulated (Spain)

Frequently asked questions

Which Schengen insurance providers are in this database?
All six providers on our comparison table: SafetyWing, AURAS, EKTA, AXA Schengen, Europ Assistance and Heymondo. Every figure below is sourced from each insurer's own IPID, policy wording or general conditions document, or a live quote we ran ourselves — never a third-party estimate.
Does the coverage limit shown apply to a single claim or the whole trip?
It depends on the provider, and this is the single most misleading gap between headline numbers. Europ Assistance and Heymondo's limits apply per claim. SafetyWing's $250,000 is an aggregate cap for the whole insurance period. EKTA's and AURAS's are the most important exceptions: despite advertising up to $500,000 in cover (EKTA) or a top tier named for a million-dollar total (AURAS, where medical expenses top out at $250,000), every EKTA and AURAS plan caps a single claim at just $3,000 — the higher figures only describe the total ceiling across your trip.
Which providers have no deductible?
Europ Assistance and SafetyWing both confirm no deductible anywhere in their policy wording. AURAS charges $100 per claim by default, EKTA's Start plan carries a 25% deductible (Gold and Max+ are 0%, but an age-60+ override table imposes a rising deductible regardless of tier). AXA and Heymondo don't disclose a deductible amount in the documents we reviewed — Heymondo's own contract says the figure is set separately at purchase.
Which providers refund my premium if my Schengen visa is refused?
AXA and Europ Assistance both refund the insurance premium against an official consulate refusal letter, but only if the trip has not started and no claim has been filed (AXA also requires the request before cover begins). EKTA and AURAS only offer this as a separately-purchased add-on that reimburses the visa application fee itself, not the insurance premium. Heymondo and SafetyWing have no visa-refusal refund clause in their policy wording at all.
Which Schengen insurance provider has the best customer reviews?
Heymondo and SafetyWing are tied at 4.3 out of 5 ("Excellent") on Trustpilot. AXA sits at 3.3 ("Average"). Europ Assistance is by far the lowest at 1.3 ("Bad"), with reviewers citing slow claims and difficulty reaching support. AURAS scores 3.2 ("Average", 169 reviews) even though its own site implies about 4.9. EKTA has no rated Trustpilot profile at all.
Are all six providers regulated the same way?
No. AXA, Europ Assistance and the underwriter behind Heymondo's international product are all EU-regulated insurers. SafetyWing is underwritten by a Puerto Rico-domiciled insurer, and EKTA and AURAS by the same insurer, licensed in the Union of Comoros — both explicitly state their certificates meet the Schengen visa insurance requirement, but neither underwriter falls under EU regulatory or consumer-protection oversight the way AXA or Europ Assistance do.
How was this data collected?
Directly from each insurer's own Insurance Product Information Document (IPID), general conditions or policy wording PDF, live quote tools we ran ourselves, and Trustpilot pages we opened directly. Every figure below carries the source and the date it was checked. Where we could not verify something from a primary source, we say so explicitly rather than estimate.
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